Multi-Site Businesses IFM - Managing Work Orders & Bill Pay

How We Help Businesses With Multiple Locations

If your business or operation has multiple facilities spread out over hundreds of miles (and even sometimes many different states), it can be a huge challenge to stay on top of your facility management requests.

multi-site companies IFM softwareChallenges multi-site companies often face

Facility managers who are responsible for multi-site operations typically express frustration over a number of issues. Those range from the simple and obvious to the more complex and challenging. Some of the concerns we hear about include:

  • The inability to be physically present at any given location
  • Linking multiple systems to one central monitoring portal
  • Keeping track of active and recently completed work orders
  • Maintaining vendor records and verifying all insurances or certifications are up to date
  • Managing tenant or internal customer expectations
  • And unavoidable emergency issues

After working with our clients and discovering both the depth and breadth of these problems, we refined our Integrated Facility Management model to address these with four key solutions.

Open Communication

It’s one thing to trust an IFM firm to take care of your maintenance needs. It’s another to never be kept in the loop, especially if your superiors want updates on outstanding jobs.

That’s why we keep both approaches in mind when working with clients. Yes, we’ll handle it all for you, from the work order creation to follow up to even paying the vendors. In short, we promise to make sure the job is completed fully to your expectations.

However, at any time you can easily check in on the status of a work order by visiting your client portal or simply by contacting us. We’ll also update you at the regularly expected intervals for each work order.

In other words, we’ll keep you informed plus give you access to the status of any work order whenever you need it.


Multi-site integrated facility management is our speciality. Our cloud-based LESCO360 system keeps track of every work order step by step from start to completion. The beauty of working with a company like ours is that we handle the linking of multiple systems or buildings. With LESCO360, you can easily check on those work orders from one easy-to-use software solution. We are your one stop shop for all of your building needs.

facility record management softwareAccuracy in records management

Vendors typically have to renew their licenses and certifications annually, and when you’re responsible for multiple locations, you may have different vendors for different branches. Because of this, it’s easy for things to fall through the cracks, including updating vendor records with their new license info.


Do you know the status of every warranty within your building? If not, we’ve got you covered there too!

Tailored solutions

Multi-site companies often have different processes based on local and state regulations. Regardless, we’ll work with you to develop campus-specific programs, solutions, and processes for each of your buildings. And then, we’ll ensure that the same quality level of service is given to every building equally.

Ready to get started?

If you’d like to learn more about how our four-pronged approach to Integrated Facility Management can make your life easier, we’re just a quick phone call or email away. Visit our contact page to send us a message and we’ll be in touch to schedule a consultation.