The Benefits
LESCO 360 can help a property manager in a wide variety of ways. We’ll partner with you, acting as an extension of your business and ensuring that all facility repair requests made to your vendors are taken care of.
A single source
If you’re a multi-location or multi-tenant operation, keeping everything straight can be an incredibly difficult challenge. A single resource for all aspects of your integrated facility management is exactly what you need to simplify your operations. With LESCO 360, we help by providing:
- Increased response time: As soon as we receive the call, we issue the work order.
- Documentation management: From insurances to certifications to warranties, we maintain it all.
- Reporting and Record-Keeping: Wondering what your last work order cost? It’s easy to find out with our reporting system.
- Paying vendors: Some of our clients have contracted us to pay their vendors and even their utility bills for them.
- Vendor Accountability: Was the job completed? Was it completed on time and to expectations? We’ll handle that for you.
Project Oversight
Wouldn’t it be nice to have someone who can ensure all of your maintenance projects are handled appropriately? That’s why so many clients have chosen to partner with us. We oversee it all, including:
- Controlling costs: The more hands that get involved with a project, the more likely it is for costs to spiral out of control. With our single point access, we’ll oversee the entire repair or project so that your costs stay reasonable and manageable.
- Handling complaints: At times, a vendor won’t do a job to the client’s satisfaction. This can happen for a variety of reasons, but most often, it results in an angry email or phone call to you. When you use LESCO 360, we’ll handle all complaints.
- Cost accessibility: Have you ever had two similar projects with differing final prices? Inconsistent reporting can confuse even the most organized individual. We’ll make certain that reporting is consistent and that project variations are clearly noted so that your reporting makes sense.
Benefits of LESCO 360
There are four significant benefits of partnering with LESCO 360 for your integrated facility management.
- Reduced Responsibilities: Our team will help reduce tasks associated with vendor and contractor management. We’ll take care of them so you don’t have to.
- Database management: Our integrated services provide you with a single hub for all contractor and vendor information.
- Vendor certifications and insurances: Our team will work with all of your vendors to make certain that they’re compliant with all requirements. We’ll also follow up with them to ensure that each job was completed to your satisfaction.
- 24/7/365 Help Desk Access: We’ll assign you a dedicated phone number and customized email address. We promise that all phone calls will be picked up by the 4th ring, answered by a live person with no automated waiting queue, and that each vendor request will be given top priority for resolution.