Benefits Of Our Integrated Facility Management Software In Charlotte NC

Benefits Of Our Integrated Facility Management Software In Charlotte NC

Take a moment and open your to-do list. How full is it? Are you expecting more phone calls throughout the day, adding to it? If you answered “very full” and “yes” to those two questions, then it’s safe to say you would benefit from partnering with an Integrated Facility Management firm like LESCO360!

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Let’s look at three primary benefits of working with a Charlotte Integrated Facility Management company.

Your IFM partner is your single contact point

Remember your to-do list from a few moments ago. Take one more look at it. What are the primary categories each task falls under? They probably range from groundskeeping to HVAC to plumbing to lighting and beyond.

24hr service Maintenance Management for your propertiesA unique vendor (or combination of vendors, in some cases) handles each request for you. After all, you don’t need a plumber to fix the lights any more than you need a landscaper to inspect your furnace.

Before you partner with an IFM company, you are the sole contact point for your tenants or employees. If you are responsible for multiple buildings across the Charlotte region, there simply isn’t enough time in the day to take care of everything.

Your IFM partner then becomes your single point person for everything. Rather than call you when the lights quit working or the plumbing backs up, they call us 24/7/365. Our Help Desk then issues the work order to the necessary trades vendor.

We take the stress off of your shoulders so that you don’t have to worry about these repair issues and maintenance requests.

IFM companies oversee all maintenance projects

But surely there has to be some kind of involvement from the facility manager, right? LESCO360 handles it for you. As a proud Charlotte IFM company, we oversee the entirety of each project. Once the project is assigned to a vendor, we’ll then follow up to make certain that they show up as promised. If they don’t, we’ll find out why or contact someone who can be there ASAP.

And it doesn’t stop there either. LESCO360 will also make certain that you are happy with the final results. If the vendor claims to have finished the work but left your building in a state of disrepair or disorganized, we’ll follow up so that they complete the job to your satisfaction.

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For some of our clients, overseeing all aspects of the project also means paying the vendor. That way you don’t even have to worry about whether the bill gets paid: we take care of that for you!

Vendor Management

Did you know that licenses and insurances need to be renewed, at a minimum, annually? Of course, some even have more frequent renewals.

Not every vendor is on top of that, however. We track this information for our clients in addition to recording all information in our LAMA cloud database. That way you can be assured any vendor we send to your property is fully licensed and insured.

And of course, all of this is easily accessible to you at any time through our LAMA client web portal so you can take a look at any vendor record as needed!